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We ship only to continental United States. We apologize for any inconvenience this may cause.

Please email all questions BEFORE you place your order and remember that placing an order on eCrater is a binding legal contract !

Payment is due immediately upon receipt of Paypal invoice.

Buyer pays shipping.
All items come from a smoke-free environment.
All items come without warranty expressed or implied unless otherwise stated.

Shipping rate are non-negotiable. No Exceptions.
United States Buyers ONLY.

Shipping Insurance Is Offered but you must request it in an email to us so we are sure to include it on the PayPal Invoice.

Non-payment will be reported and may result in suspension of your account.
Also, negative feedback will be posted to all non-payers.

We do NOT take responsibility for lost, damaged or stolen packages that have not been insured.
We have no control over the United States Postal Service.

We will gladly GIVE CREDIT OR MONEY BACK for INSURED items that have arrived damaged within 7 days of the item(s) ship date. Please contact us via email and briefly describe the nature of damage and item number. The average respond time is 1-4 business days.

Item MUST BE RETURNED IN THE ORIGINAL PACKAGE & We DO NOT reimburse the return shipping. If we feel that the return policy is being abused we reserve the right to refuse any exchange, credit or refund.

Packages are sent within 1-3 business days after receiving cleared payment.

We are completely committed to our customers' satisfaction.
If, for any reason, you are not fully satisfied with the product(s) you receive from us, please let us know and we will take every step possible to ensure your total satisfaction.

Before leaving feedback, give us an opportunity to demonstrate our absolute devotion to your satisfaction and willingness to serve you.

Our Automated System will leave positive feedback for you AFTER receiving positive feedback. Our way of knowing your item has been received satisfactorily.

POSITIVE Feedback: Please help us continue to supply you with these great items at below wholesale by leaving all POSITIVES and a "PERFECT" Rating when leaving us feedback.

Our friendly staff is here to help! Please email us through eCrater with any questions or concerns. Any questions you may have will be answered within 2-4 business days.

Last Updated: 12 Feb 2018 06:07:18 PST home  |  about  |  terms  |  contact
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